CONTACT US

EMAIL: gsp@gspguitar.com

MAIL ORDER HOURS: Monday - Friday: 11 - 4 PST

WALK-IN STORE HOURS: Monday - Saturday: 11 - 6     Sunday: 12 - 6 PST

MAIL ORDER TELEPHONE: 866 788 2255 (toll-free in the US and Territories) 415 896 1144 (all others)

STORE TELEPHONE: 415 896 1922 

Fax: 415 896 1155

LOCATION: 230 Townsend Street, San Francisco, CA  94107  (between 3rd and 4th Streets, near Oracle/Giants ballpark and the CalTrain Station)

 

**Orders are not binding until accepted by GSP. Prices, product descriptions and availability of an item may change. GSP does not warrant the accuracy or completeness of the information offered on this site. All items are subject to change without notice. 

 

SHIPPING & DELIVERY

U.S. Orders

GSP ships through USPS, 1st class and priority mail and UPS, ground, overnight, 2nd and 3rd day gauranteed delivery. 1st class U.S. postal service is not insurable. U.S. postal service Priority mail is insured up to $50.00.

One piece of sheet music is usually about 8 oz. ($4-5 1st class ) while priority mail can ship between 2-4 pieces using a flat rate envelope ($8.05 legal envelope). For larger items, the flat rate box is $14.50. 

UPS Delivery rates vary but can be $8 for local ( San Francisco Bay Area ) and up to $20 or more depending on shipments going to residential or commercial locations, and size and weight and insurance values. 
 (3-7 days). Here is the estimates on RUSH orders:


UPS Rush Orders
Next-Day $35-55
2nd Day $20-45
3rd Day $15-30

UPS rates will fluctuate as weight and size of package increases.

*(All rates will be finalized upon shipping and will be affected by weight and terms of delivery, possibly resulting in a higher or lower total than estimated).

 International Orders

GSP uses USPS international Airmail and Priority Mail ranging from $10-$35. GSP also offers UPS worldwide expedited/worldwide saver options. These options will cost more than USPS, but, UPS Automatically insures up to $100 (25 cents per $100 thereafter) with easy-to-use tracking numbers.  UPS International Express guarantees swift and reliable service anywhere in the world. US Postal Airmail and US Priority Mail Services are NOT insurable and NOT guaranteed. Please Note: International customers may incur some customs and duties charges over and above the actual shipping charge. Alternative carriers are available upon request but may cause delays in processing your order. Contact a GSP customer service representative for more details:

 

Back Orders and Special Orders

GSP provides back orders as a convenience to the customer. You may request "No Back Orders" when completing your ordering information. Apart from shipping and handling, there is no extra charge to Back Order an item. GSP will charge your account and ship your back order when it's back in stock. GSP reserves the right to charge an account for unwanted back orders that have not been cancelled by phone or email prior to shipping.

 

PAYMENT

Payment Option

GSP accepts VISA, MASTERCARD, AMERICAN EXPRESS, and DISCOVER cards. U.S. checks, cashier's checks, and money orders in are accepted in U.S. Dollars only. GSP will hold orders for up to 10 days, after receipt of a personal check or money order. GSP will not hold items without a form of payment option selected at the time of ordering.

We can use PayPal for payment. If you would like to use PayPal you will have to contact GSP customer service via phone or email to request this option

 

Sales Tax

Tax is only applicable for California residents. All other states and countries do not apply.

 

RETURNS

All music and book sales are final due to strict copyright laws. Purchased merchandise with defects will be refunded once returned. Contact us for return authorizations. Unauthorized returns will not be accepted.

Returned items must be sent and received within 30 days from date of purchase for an exchange or refund.

Some returns require a 20% restocking fee. CREDIT WILL BE APPLIED TO YOUR GSP ACCOUNT ONLY. GSP reserves the right to refuse a return in some circumstances.

Items must be returned in the original packaging and condition. Original shipping charges are non-refundable under most conditions.

 

Warranties

All new products are sold with the manufacturer's limited warranty. The warranty period and service varies by manufacturer and product. GSP is not responsible for manufacturer warranties and all related claims are strictly between the customer and the manufacturer.

 

Privacy Policy

We do not sell or rent your information to third parties. Your information is used solely for the purpose of processing your order. We will occasionally notify you of special offers you may be interested in. If you wish to unsubscribe from our mailing list, please let us know.

Copyright © 2021 Guitar Solo Publications. All rights reserved.